Alternative Provision Attendance Monitoring Officer

The starting salary for this full-time, permanent position is 34,660 per annum based on a 36-hour working week.

We are excited to be hiring an Alternative Provision Attendance Monitoring Officer to join our fantastic Alternative Provision and Participation team.

There are two permanent positions available, one will be based in the East at Woodhatch Place, Reigate and one will be based in the West at Victoria Gate, Woking. You will be able to express your preference during the application process.

This role is open to hybrid working. As a team we split our time between collaborating together in the office and working from home.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service, plus bank holidays
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

Help ensure children and young people remain connected to education by identifying attendance concerns early and supporting timely intervention when it matters most.

As part of Surrey County Council's Alternative Provision and Participation Team, you will play a key role in strengthening our oversight of attendance for children and young people accessing Alternative Provision and other education arrangements. Working across the Children, Families and Lifelong Learning (CFLL) directorate, you will use attendance data, professional curiosity, and strong partnership working to identify emerging concerns, support information sharing, and contribute to improved outcomes for some of Surrey's most vulnerable learners.

This is a unique opportunity to combine analytical skills with a genuine commitment to improving children's outcomes. By ensuring attendance concerns are identified at the earliest opportunity, you will help support effective decision-making, multi-agency planning, and access to education for children who may be at risk of missing out.

Your key responsibilities as an Alternative Provision Attendance Monitoring Officer will include:

• Monitoring and tracking attendance data using the Studybugs attendance management system, identifying patterns, trends, and emerging concerns
• Maintaining accurate records and providing timely reports to support oversight, decision-making, and service improvement
• Working collaboratively with internal teams, providers, families, and partner agencies to ensure attendance issues are understood and responded to appropriately
• Supporting the Local Authority's oversight of children accessing Alternative Provision and those who may not be on roll at a school
• Contributing to information sharing, quality assurance activities, and multi-agency planning to help ensure children receive the support they need to engage in education

If you're passionate about improving educational outcomes, enjoy working with data to drive meaningful action, and thrive in a collaborative environment, we'd love to hear from you. Join us and help ensure every child has the opportunity to access and engage in education.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours:

• Experience or familiarity with placement brokerage, Alternative Provision, SEND, education commissioning, or a related service area
• Strong organisational and analytical skills, including the ability to collate, interpret, and present data to support service planning, reporting, and continuous improvement
• Excellent written and verbal communication skills, with the ability to build effective relationships with providers, internal teams, partner organisations, and other stakeholders
• Strong ICT, systems, and data management skills, including confident use of Excel and the ability to manipulate, analyse, and present data effectively
• The ability to manage competing priorities, remain calm under pressure, and work collaboratively to resolve issues and support positive outcomes for children and young people
• An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

The role holder will need to have the willingness and ability to travel around the county to meet the demands of the role.

To apply, we request that you submit a CV and answer the following 4 questions:

1. Please describe your experience of working in placement brokerage, alternative provision, SEND, education commissioning or another relevant service area. How have you used this experience to support children, young people, families or providers?
2. Please describe how you have used data, systems and Excel spreadsheets to manage alternative provision placements, including manipulating data to improve efficiency and accuracy. How did you communicate with Finance or other relevant teams to support cost monitoring, decision-making and the timely securing of placements for children?
3. Please provide an example of when you have worked with a range of stakeholders, such as providers, schools, internal teams or partner organisations, to resolve a complex issue or improve service delivery?
4. This is a fast-paced role requiring the ability to manage competing demands under pressure to ensure timely alternative provision placements are secured for children. Please describe a time when you managed competing priorities to meet key delivery KPIs. How did you prioritise your work, maintain pace and quality, and what was the outcome?

The job advert closes at 23:59 on with interviews planned to follow on Wednesday 4th November online.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1 April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for these posts are in East and West Surrey, subject to final confirmation through the wider transition process later this year.

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs. </p

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