Customer Operations Coordinator

London Source: WhatJobs
£30,000–£33,000

We have an exciting opportunity with a Ski Tour Operator for a Customer / Operations focused individual to also oversee and support the small team. Offering excellent career progression to Team Leader.
Hybrid with their offices in West London, paying up to 33K + Team bonus
Customer Operations Coordinator, Responsibilities

  • Responsible for servicing all customer pre-departure enquires, amendments and cancellations
  • Liaising with agreed suppliers to confirm bookings, manage stop sales and process cancellations and amendments with accuracy
  • Acting as main point of contact for questions, support and day to day training

Customer Operations Co-Ordinator, Skills Required

  • Previous travel industry experience a must within either Operations / Sales Support or looking to step away from sales
  • A desire to develop into a Team Leader role
  • Excellent communication and customer service skills
  • A passionate skier/boarder an advantage but not required

Additional Information

  • Paying 30-33K + Team bonus ote 2K
  • Hybrid - office based 2 days a week (Tue and Wed) with their offices in West London
  • Working Mon - Fri 09.00 - 17.30 and Sat 09.00 - 15.00 1-2 a month during Oct - Mar
  • Excellent career opportunities
  • 22 days hol + bank holiday
  • In-office showers and bike parking
  • Ski resort educational trips
  • Regular company socials
  • Weekly in-office breakfast
  • End of season trip, long weekend in one of their chalets

To apply for this Ski Sales Team Co-ordinator please either apply online, email your c.v to (url removed) or call Amy on (phone number removed) quoting Ref: AM61010

Full job description from WhatJobs. Apply for this role →

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