Ocean Import Coordinator

Ocean Import Coordinator - Freight Forwarding - Southampton - £35,000 DOE

About the Company

We are recruiting on behalf of an established international logistics business providing freight forwarding, customs, transport and supply chain solutions to a diverse customer base.

As an Ocean Import Coordinator, you will manage the day-to-day import process from pre-shipment through to delivery and invoicing, ensuring shipments are handled efficiently, accurately and in line with customs and customer requirements.

Ocean Import Coordinator - The details

• Competitive salary depending on experience
• Paid overtime
• Profit-related bonus
• Incremental holiday entitlement
• Permanent, full-time position
• Excellent career progression
• Potential progression to Import Team Leader
• Supportive and professional working environment

Ocean Import Coordinator - Requirements

• Previous experience in import freight forwarding or logistics
• Experience with CargoWise or similar freight forwarding systems
• Good knowledge of import customs procedures and documentation
• Understanding of Home Use, CFSP, Warehousing, Bonds, T1s and NCTS
• Knowledge of CDS, CNS and Destin8 would be advantageous
• Good understanding of Bills of Lading and Incoterms
• Strong commercial and financial awareness
• Excellent communication and customer service skills
• Highly organised with strong attention to detail
• Ability to prioritise workloads and work effectively under pressure
• Proactive, solutions-focused approach with the ability to work independently.

Ocean Import Coordinator - Responsibilities

• Coordinate import shipments from origin through to final delivery
• Liaise with overseas offices, customers, transport providers and internal teams
• Manage shipment documentation, Bills of Lading and customer records
• Monitor ETAs, delivery bookings and shipment deadlines
• Complete and check customs entries and ensure compliance with customs procedures
• Manage uncleared/unbooked shipments and resolve operational issues
• Raise accurate invoices and ensure correct job profitability
• Handle customer queries and resolve issues promptly
• Maintain accurate records and shipment information within CargoWise
• Identify opportunities for process improvements and additional services
• Support colleagues and assist with training when required

About Us

Detail2Recruitment acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful. For information on how we may use, process, store and disclose your Personal Information, please refer to Detail2Recruitment website.

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