Technical Manager

Are you an experienced Technical professional with a strong background in fresh produce? Do you thrive in a fast-paced, customer-facing environment where food safety, quality, and compliance are at the heart of the business?

We are looking for a Technical Manager to support a Head of Technical and play a key role in maintaining the highest standards across site, suppliers, and customers.

Dartford

50,000-55,000 (DOE)

Monday-Friday, 8:00am-5:00pm (flexibility required)

The Role

As Technical Manager, you will be responsible for supporting the technical function across customer, supplier, and site operations. This is a varied role that combines customer specification management, audit leadership, compliance oversight, and team collaboration.

You'll be a key driver in ensuring compliance with industry standards including BRCGS and Red Tractor , while fostering a strong food safety culture throughout the business.

Key Responsibilities

Customer & Product Management

• Manage and maintain product specifications and customer requirements
• Maintain temporary specification trackers and customer platforms
• Oversee supplier approvals and due diligence documentation
• Investigate and resolve complaints and product rejections
• Support QC operations in the absence of the Quality Manager
• Conduct third-party packing facility visits as required
• Approve labels for packed-at-source products
• Liaise with at-source technical teams and travel when required
• Conduct benchmarking and GAP analysis

Site & Compliance

• Lead the on-site HACCP Team (Level 3 minimum required)
• Manage internal audits (GMPs), non-conformances, and corrective actions
• Maintain and update site policies and procedures relating to food safety, legality, quality, and authenticity
• Prepare and lead monthly SMM meetings, analysing technical data
• Host third-party audits (BRCGS, Red Tractor, LEAF)
• Maintain systems aligned with BRCGS and Red Tractor standards
• Identify and organise training needs, maintaining accurate training records
• Promote and embed a strong food safety culture

About You

To succeed in this role, you will have:

• Essential experience within fresh produce (fruit & veg)
• Strong working knowledge of food safety, quality systems, and QMS
• HACCP Level 3 (minimum)
• Experience working with retail customers
• In-depth knowledge of BRCGS standards and customer complaint management
• Excellent IT skills (Outlook, Word, Excel, PowerPoint)
• Strong organisational skills with a methodical and detail-focused approach
• Ability to prioritise effectively in a deadline-driven environment
• A full UK driving licence (essential)
• Spanish language skills (desirable)

Working Environment

• Collaborative, team-focused culture
• Fast-paced, deadline-driven environment
• High level of accuracy and attention to detail required

Why Join?

This is an excellent opportunity to join a growing business where you'll have real influence over technical standards, customer relationships, and compliance performance. You'll work closely with senior leadership and play a pivotal role in maintaining excellence across the supply chain.

If you are a proactive, driven Technical professional ready for your next challenge, we'd love to hear from you.

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