Agents - Interaction Designer - CESA Futures Max Supplier Rate: 400 460 Clearance Required:BPSS 3 months - Likely to be extended Telford or Worthing - 2 days onsite Job Description: Why this role?
An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements.
You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others.
What you will do?
Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams.
Develop designs based on evidence of user needs and organisational outcomes.
Ensure that the interface is easy to use and navigate.
Interpret evidence-based research and incorporate this into your work.
Work with the product manager, digital service manager, business analysts and user researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements.
Candidate will ideally have knowledge of CESA.
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