Senior Business Analyst - JSM Implementation

Are you a Senior Business Analyst with JSM implementation experience This could be the great opportunity for you.

An opportunity has arisen for a Senior Business Analyst to join a well-established biotech company using large-scale genetic data and AI to predict disease risk and advance precision healthcare.

As a Senior Business Analyst, you will lead implementation-focused business analysis, refine operational workflows and support system integration, testing and successful solution delivery.

This is a 6-month contract-based role offering hybrid / remote working options, salary range of £450 - £600 (DOE) per day and benefits.

You will be responsible for:

• Leading business analysis activities for JSM implementation and supporting the migration of Access Governance using established workflows and controls.
• Designing and documenting workflows, process maps, user stories, acceptance criteria and operational procedures.
• Analysing and documenting API integrations between JSM, HubSpot and other systems, ensuring alignment with the wider technology environment.
• Supporting solution validation, testing and UAT, preparing training materials and identifying delivery risks and dependencies.
• Collaborating with the Product Manager and technical teams to deliver business requirements, and performing any other duties as required.

You will be able to demonstrate some of the following:

• Previously worked as a Business Analyst, Business Systems Analyst, or in a similar role
• Must have experience delivering Jira Service Management implementations.
• Business analysis experience within system implementation, transformation or delivery-focused programmes.
• Experience within governance, service management or operational transformation environments.
• Knowledge of HubSpot integrations with other business systems.
• Experience progressing projects from discovery through implementation and delivery, including system integration support and API analysis.
• Understanding of IT service management (ITSM), workflow automation and service delivery models.
• Skilled in workflow design, process mapping and documentation.
• Ability to develop training resources, operational procedures and implementation documentation.

This is a great opportunity for an experienced Business Analyst looking to contribute to meaningful process improvement within a specialist healthcare environment.

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