Account Manager

OurclientislookingforanexperiencedAccountManagertojointheirgrowingteam. Thisisanexcitingopportunityforaproactiveandorganisedindividualwhoenjoyssupportingthesalesprocess,managingcustomerrelationships,andcoordinatingprojectsfromorderplacementthroughtosuccessfuldelivery.

WorkingcloselywiththeSalesandOperationsteams,youwillplayapivotalroleinensuringordersareprocessedefficiently,customersarekeptinformed,andprojectsprogresssmoothlyfrominitialhandovertocompletion.Thisrolecombinesthedetailandorganisationofsalesadministrationwiththecoordinationandcustomerengagementaspectsofprojectmanagement.

KeyResponsibilities

• Manageaportfolioofcustomeraccountsandday-to-dayenquiries.
• Prepare,manageandfollowupquotations.
• Coordinateprojectsfromorderthroughtocompletion.
• Liaisewithinternaldepartmentstoensurecustomerrequirementsanddeadlinesaremet.
• Providecustomerswithaccurateandtimelyprojectupdates.
• MaintainaccurateCRMandMISrecords.
• Managecustomerqueriesandensureissuesareresolvedpromptly.
• Identifyopportunitiesforrepeatbusinessandaccountdevelopment.
• Ensurecustomerspecificationsandprojectinformationareclearlycommunicatedinternally.
• Maintaincommercialawarenesswhenmanagingcosts,specificationsandcustomerexpectations.
• Buildandmaintainstrongrelationshipswithcustomersandinternalteams.

AboutYou

• PreviousexperiencewithinSalesAdministration,InternalSales,CustomerService,AccountManagementorProjectCoordination.
• Musthavepreviousexperienceinlargeformatprint,signage,graphics,exhibitionormanufacturing
• Strongadministrativeandorganisationalskillswithexcellentattentiontodetail.
• Confidentmanagingmultipleorders,projectsandprioritiessimultaneously.
• Customer-focusedwithaprofessionalandproactiveapproach.
• Excellentcommunicationskillsandtheabilitytobuildstrongworkingrelationships.
• Comfortableworkinginafast-pacedenvironmentandmeetingdeadlines.
• ExperienceusingCRMsystemsandMicrosoftOfficepackages.

InlinewithGDPRregulations,wearemakingyouawarethattoproceedwithyourapplicationwewillneedtocontactyouviaemail,telephoneand/ortextmessage.Toreceivefuturejobalertsfromus,youwillberequiredtoprovideconsentwithinourmarketingpreferenceoptions.Thelinkwillbeprovidedinanemailtoyou.Source4areanequalopportunitiesemployerandcomplieswithallrelevantUKlegislation.Ifyouaresuccessfulinyourapplication,youwillberequiredtoattendafullregistrationwithoneofourConsultantswhichwillinvolveyouprovidingacurrentpassport,anyrelevantvisas,aproofofaddressandcompletingrelevanttestsandafullcompetencybasedinterview.

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