Pricing Manager
Location: Shepherds Bush (Hybrid)
Reporting To: Head of Merchandising
The Opportunity
We are seeking an experienced and commercially minded Pricing Manager to join a leading global luxury retail and e-commerce business. This role will take ownership of the end-to-end pricing function, driving pricing strategy, commercial performance and process optimisation across international markets.
Working closely with Buying, Merchandising, Commercial, Finance, Site Trading, Marketing, and Technology teams, you will use data-driven insights to influence key business decisions, maximise profitability, and ensure a competitive pricing architecture across multiple regions.
This is an excellent opportunity for an experienced pricing professional with a background in luxury retail, fashion, or global e-commerce environments who thrives in a fast-paced and commercially focused setting.
Key Responsibilities
Pricing Strategy & Process Management
- Own and manage the end-to-end pricing process across global markets, ensuring pricing accuracy, consistency, and scalability.
- Lead strategic pricing initiatives to optimise pricing structures, regional pricing strategies, FX impacts, payment currencies, tax considerations, and market competitiveness.
- Develop and maintain international pricing frameworks that effectively account for VAT, GST, Sales Tax, customs duties, and cross-border trading requirements while protecting profitability.
- Identify opportunities for process improvement, automation, and operational efficiencies within pricing workflows.
- Support pricing system enhancements, migrations, and transformation projects to improve pricing capabilities.
- Partner with technology and digital teams to shape future pricing tools and system roadmaps.
- Investigate and resolve pricing-related data issues and process gaps impacting commercial performance.
Promotional & Clearance Strategy
- Manage and oversee the promotional and clearance calendar in partnership with key commercial stakeholders.
- Analyse promotional performance, providing actionable recommendations to improve revenue, profitability, and stock sell-through.
- Influence pricing and promotional decisions through data-driven insights and commercial analysis.
- Develop regional clearance strategies that balance inventory objectives with margin targets and wider business goals.
- Evaluate discounting approaches and recommend improvements to pricing and promotional methodologies.
Leadership & Stakeholder Management
- Build strong working relationships across Merchandising, Commercial, Finance, Marketing, Site Trading, and Technology teams.
- Act as the pricing subject matter expert, influencing key business decisions and driving commercial outcomes.
- Challenge existing processes and identify opportunities for pricing-led business improvements.
- Lead, mentor, and develop a small pricing team, fostering a high-performance culture.
- Define team priorities, implement best practices, and support ongoing professional development.
Skills & Experience Required
- Significant experience within Pricing, Revenue Management, Commercial Strategy, or a similar analytical role.
- Strong background working within a global retail, fashion, luxury, or e-commerce environment.
- Demonstrable experience managing multi-currency pricing models and international tax structures including VAT, GST, and Sales Tax.
- Proven ability to drive commercial performance through pricing strategy and data-led decision-making.
- Advanced analytical skills with experience interpreting large, complex datasets and translating findings into actionable recommendations.
- Strong understanding of margin optimisation, profitability analysis, and commercial performance drivers.
- Experience leading pricing transformation projects, process improvements, or system implementations.
- Excellent project management and problem-solving capabilities.
- Strong stakeholder management skills with the confidence to influence and challenge senior leaders.
- Previous experience managing and developing team members.
- Outstanding communication and collaboration skills.
Desirable Experience
- Experience working with e-commerce platforms such as Shopify Plus.
- Familiarity with global tax compliance tools such as Avalara or similar VAT/GST management systems.
- Experience supporting the implementation of third-party pricing software or developing internal pricing solutions.
- Previous experience within luxury fashion, premium retail, or international e-commerce businesses.
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