Tool Repair & Warehouse Technician

About the Role

Target Staff is looking for a practical, hands-on individual to join our clients team as a Tool Repair & Warehouse Technician.

This is a varied role combining the repair, servicing and calibration of professional crimping and cutting tools with general warehouse support duties.

We are looking for someone who enjoys working with their hands, takes pride in their work and is keen to learn new skills.

Previous experience repairing tools would be beneficial, but it is not essential. Full training will be provided to the right candidate.

What is most important is a positive attitude, a willingness to learn and the ability to work independently and take ownership of tasks.

This role offers an excellent opportunity to develop specialist technical skills and grow within the business.

Key Responsibilities

Tool Repair, Servicing & Calibration

• Inspect, diagnose and repair hydraulic, mechanical and battery-operated crimping and cutting tools.
• Carry out routine servicing and preventative maintenance.
• Identify faults and determine appropriate repair solutions.
• Calibrate tools and equipment in accordance with company procedures.
• Issue and maintain calibration certificates and records.
• Ensure all repaired and calibrated equipment is fully tested and fit for purpose before return to customers or the hire fleet.
• Maintain workshop equipment and calibration equipment to required standards.
• Maintain high standards of workmanship and quality control.

Hire Fleet Management

• Manage the booking-in and booking-out of hire equipment.
• Inspect returned hire tools and identify any damage, faults or missing parts.
• Prepare hire tools for future use through servicing, repair and calibration.
• Maintain accurate records of fleet availability, condition and service history.
• Ensure hire equipment is ready for customer use at all times.

Stock & Spare Parts Management

• Monitor stock levels of spare parts, consumables and service-related equipment.
• Assist with ordering spare parts and consumables as required.
• Maintain accurate stock records.
• Store parts and equipment in an organised manner.
• Liaise with suppliers regarding parts availability and deliveries when required.

Warehouse Support

• Pick and pack customer orders accurately and efficiently.
• Assist with goods-in and goods-out activities.
• Receive deliveries and check products against delivery documentation.
• Support stock counts and stock control activities.
• Prepare goods for dispatch.
• Assist with general warehouse housekeeping and organisation.
• Support colleagues during busy periods to ensure customer orders are processed efficiently.
• Operate warehouse equipment and systems following training.

Administration & Record Keeping

• Maintain accurate records of repairs, servicing, calibration and stock movements.
• Update service records and customer documentation.
• Ensure tools are correctly identified, labelled and tracked throughout the repair process.
• Communicate repair status and completion information to colleagues and customers as required.
• Ensure all documentation is completed accurately and on time.

• General Responsibilities
• Maintain a clean, safe and organised workshop and warehouse environment.
• Follow all company Health & Safety policies and procedures.
• Work efficiently whilst maintaining high quality standards.
• Support other departments when required.
• Undertake any other reasonable duties consistent with the role.

Skills & Experience

The ideal candidate will have:

• Good practical and mechanical aptitude.
• A hands-on approach and enjoyment of working with tools and equipment.
• The ability to diagnose and solve mechanical problems.
• Good organisational skills and attention to detail.
• Basic computer skills and confidence using business systems.
• A willingness to learn and develop new technical skills.
• The ability to work accurately and efficiently.
• Good communication skills.
• A positive and flexible attitude.

Desirable but Not Essential

• Experience repairing mechanical, hydraulic, electrical or battery-operated equipment.
• Experience working in a workshop, engineering, manufacturing or maintenance environment.
• Experience within a warehouse or stock control environment.
• Knowledge of calibration processes.
• Forklift truck licence.
• Full UK driving licence.

Please note: Previous experience repairing crimping or cutting tools is not essential. Full product and technical training will be provided. We are primarily looking for someone with the right attitude, practical ability and desire to learn.

Personal Attributes

The successful candidate will be:

• Reliable and dependable.
• Enthusiastic and keen to learn.
• Self-motivated and able to work without constant supervision.
• Able to take ownership of tasks and see them through to completion.
• Practical and technically minded.
• Hard-working with a strong work ethic.
• Organised and methodical.
• Flexible and willing to support different areas of the business.
• A team player with a positive attitude.
• Comfortable working both independently and as part of a team.
• Customer-focused and professional in their approach.
• Someone who enjoys being busy and getting stuck in.

What We Offer

• Full training and ongoing support.
• Opportunity to develop specialist technical skills.
• A varied role with no two days the same.
• Friendly and supportive working environment.
• Opportunity for future progression as the service department grows.
• Stable, full-time employment within a well-established business.

Key Objective of the Role

To support the efficient operation of both the tool repair and calibration facility and the warehouse operation, ensuring customer equipment is repaired, serviced and calibrated to a high standard whilst maintaining excellent service levels, accurate records and efficient warehouse support.

The successful candidate will play an important role in maintaining the quality, reliability and availability of customer and hire equipment while supporting the wider business in delivering outstanding service to customers.

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