Business Development Manager

ABOUT US

Since 2010, Return Property Services has delivered refurbishment projects across London and the South East in the residential, commercial and education sectors. We work with clients and consultants including Knight Frank, JLL, Savills, The Crown Estate and Wellcome Trust, from our office in Fitzrovia.

THE ROLE

We are looking for a Business Development Manager to win new clients and grow our tender pipeline by booking meetings for our directors and turning those relationships into invitations to tender.This is a full-time, permanent position based at our Fitzrovia office in Central London.

KEY RESPONSIBILITIES

• Research and identify contacts at building surveyors, property and block managers, multi-disciplinary consultancies and corporate landlords
• Make outbound calls, emails and LinkedIn approaches to book meetings
• Manage the directors' meeting diaries and confirm appointments
• Build relationships with new and existing clients and secure invitations to tender, passing each one promptly to our tender team
• Follow up on submitted tenders for feedback and results
• Log all calls, emails, meetings and follow ups on HubSpot CRM on the day they happen
• Work to monthly targets for meetings booked and new tender opportunities
• Use AI and research tools to find contacts, prepare for calls and personalise outreach
• Report weekly on meetings booked, tenders received and pipeline activity
• Attend client meetings and industry events with directors where needed
• Support marketing activity, including email campaigns and LinkedIn

ABOUT YOU

Essential

• At least 3 years' experience in business development, appointment setting or new business sales
• A proven record of booking meetings and generating new client opportunities against targets
• Confident on the phone and comfortable approaching senior contacts
• Disciplined CRM user who logs activity daily (HubSpot experience a plus)
• Tech savvy and confident using AI tools for research and outreach
• Organised, self-motivated and target driven

Desirable

• Experience in construction, refurbishment, property or facilities management
• An existing network among London building surveyors, property and block managers, or corporate landlords
• Understanding of how contractors are appointed through tenders
• Experience using LinkedIn for prospecting

WHAT WE OFFER

• Competitive salary, negotiable depending on experience
• Bonus linked to meetings booked and new-client tenders
• 28 days holiday including bank holidays
• Workplace pension
• Employee Assistance Programme with Health Assured, including the Wisdom wellbeing app
• Office in central London (Fitzrovia)
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