Host / Hostess

Host / Hostess

We are currently recruiting enthusiastic, professional, and customer-focused Host/Hostess staff within the hospitality and Catering industry to work in one of our prestigious clients' airport lounges at Heathrow Airport, located in West London Hounslow.

This is an excellent opportunity for individuals passionate about hospitality, guest relations, and delivering exceptional customer service in a professional airport lounge environment.

Key Responsibilities

1. Welcome guests warmly and provide excellent customer service.
2. Check boarding passes and verify lounge access eligibility.
3. Assist guests with seating arrangements and lounge facilities.
4. Answer passenger enquiries and handle requests professionally.
5. Maintain a clean, organised, and welcoming reception area.
6. Work closely with the lounge team to ensure a smooth and enjoyable guest experience.
7. Always represent the hospitality team professionally.

Requirements

1. Previous experience in the hospitality industry or customer service is preferred.
2. Excellent communication and interpersonal skills.
3. Professional appearance, a friendly attitude, and a customer-focused approach.
4. Flexibility to work shifts, including weekends and bank holidays.
5. Must be eligible to obtain an airport airside pass.
6. Must have a valid DBS check or be willing to undergo one, as required.
7. Must provide a fully checkable five-year employment, education, or activity history, with supporting documents where required.
8. Must have the right to work in the UK.

What We Offer

The opportunity to work in as a Host / Hostess for prestigious airport lounge within the hospitality industry. A professional and friendly working environment. The chance to develop your hospitality, guest relations, and customer service skills. Valuable experience working in a busy, international airport environment.

Interested? Apply Now!

If you are passionate about working as Host / Hostess for the hospitality industry and enjoy providing excellent customer service, we would love to hear from you.

Please send us your CV to be considered for this exciting opportunity at West London Hounslow

Please note: Employment is subject to the required background checks, security clearance, and airside pass approval.

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