Internal Sales Account Manager

Internal Sales Account Manager

Builders Merchant

Location: Bristol

Salary: 30,000 - 32,000 + Bonus

Hours: 8am - 5pm, Mon - Fri

A well-established distributor of specialist building products is seeking a Technical Sales Advisor to join its successful Bristol branch.

This is a busy and varied office-based role within a supportive and experienced team. The Bristol branch is one of the highest-performing locations in the network, providing an excellent environment for learning and career development.

The business has a strong track record of developing Internal Sales Advisors, with many team members progressing their careers after joining with limited industry experience.

Working closely with colleagues in the branch and technical specialists across the organisation, your responsibilities will include:

• Processing customer orders accurately and efficiently
• Providing customers with delivery updates and order information
• Handling returns and escalating product-related queries when required
• Re-engaging lapsed customers and identifying opportunities to win back business
• Managing relationships with existing accounts and encouraging increased customer spend
• Delivering excellent customer service while supporting sales growth
• Providing warehouse support during busy periods

Comprehensive training and ongoing support will be provided to help you succeed in the role.

Who we're looking for:

To be considered for this role, you should have:

• Experience of working on a builders merchant environment
• Experience in telephone-based sales, account management or business development
• Skilled at increasing revenue in existing accounts
• Inbound and outbound sales calls
• A positive, proactive attitude
• Good IT skills, including Microsoft Word, Excel, email, and CRM systems
• The ability to multitask and remain calm under pressure
• Strong teamwork and communication skills

Disclaimer

CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

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