HR Operations Manager

Are you an experienced HR Operations professional who enjoys improving processes, making better use of technology and delivering an excellent employee experience?
We are recruiting an HR Operations Manager for a well established, purpose driven national charity that supports children across the UK.
This is an opportunity to take ownership of HR operations, lead a small team and help shape a more efficient, responsive and technology enabled HR service.
The Role Reporting to the Head of People, you will oversee HR operations across the full employee lifecycle, ensuring processes, systems and people data are accurate, efficient and consistently delivered to a high standard.
You will lead and develop an HR Adviser and HR Administrator, while driving continuous improvement across the function.
Key responsibilities include:

• Overseeing the employee lifecycle, including recruitment, onboarding, contractual changes, payroll information and offboarding.
• Improving HR systems, processes and workflows to reduce duplication and unnecessary administration.
• Exploring opportunities to use technology, automation, AI and self service to improve efficiency.
• Maintaining accurate employee records, HR data and workforce reporting.
• Managing HR policies, procedures and the Staff Handbook, ensuring compliance with employment law and data protection requirements.
• Establishing service standards and monitoring the quality and responsiveness of HR support.
• Coaching and developing the HR team, creating clear accountability and a strong service culture.
• Providing practical HR guidance to managers and working collaboratively with Finance, IT and other teams.

About You You will have strong HR operations experience, with a track record of improving processes and delivering an effective, reliable HR service.
You will also bring:

• Experience across the full employee lifecycle.
• Confidence managing HR systems, data, reporting and process improvement.
• A good understanding of UK employment law, GDPR and HR best practice.
• Experience managing, coaching or developing HR team members.
• A proactive, analytical mindset with a genuine interest in technology and automation.
• Excellent organisational skills, attention to detail and communication skills.
• A practical, collaborative approach, with a focus on making things simpler and better.

CIPD Level 5 is required.
What's on Offer?

• 28 days' annual leave plus bank holidays.
• 7% employer pension contribution.
• Life assurance at three times salary.
• Employee Assistance Programme.
• Season ticket loan scheme.
• Flexible hybrid working, with an average of eight days per month in a charity office or attending face to face commitments.
• The opportunity to make a meaningful contribution within a purpose led organisation.

Interested? If you're an HR Operations professional looking for a role where you can make a tangible difference, improve how HR works and help deliver an excellent employee experience, we'd love to hear from you.
Apply today to find out more.
INDBSO

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