Credit Controller

Belmont Recruitment are currently looking for a Credit Controller to join a private Healthcare Organisation on an ongoing temporary contract. This is a full-time rol e working 37.5 hours per week, Monday to Friday.

Hours - 9am to 5pm, Monday to Friday.

Key Responsibilities

• Monitor and manage outstanding debts from private patients, insurance companies, NHS bodies and third-party payers.
• Ensure the prompt collection of payments to minimise outstanding debts.
• Follow up on overdue accounts via telephone, email and written correspondence.
• Liaise with patients, insurers and NHS Shared Business Services to resolve billing queries and disputes professionally and empathetically.
• Provide excellent customer service when handling payment queries and making or receiving telephone calls.
• Reconcile accounts, investigate discrepancies and liaise with billing and operational teams to resolve issues.
• Work closely with the billing team to ensure invoices are accurate and issued promptly.
• Prepare reports on outstanding debts, bad debt provisions and collection performance.
• Manage complex debt recovery cases, including referrals to legal teams in line with internal policies.

Requirements

• Previous experience in credit control or debt collection.
• Excellent attention to detail and accuracy.
• Strong numerical and computer skills, including good working knowledge of Microsoft Excel and MS Office.
• Ability to learn and adapt to different finance systems.
• Excellent communication, negotiation and interpersonal skills.

Please apply with an up to date CV ASAP if this role would be of interest to you!

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