About the Role
Case Management: Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.
Responsibilities
Case Management: Manage a caseload of vulnerable residents with complex personal needs, mental health issues, or safeguarding concerns.
Assessments & Support Plans: Conduct home visits and holistic assessments to draft, monitor, and review personalized support action plans.
Income Maximization & Benefits: Provide specialist guidance on Universal Credit, Housing Benefit, Discretionary Housing Payments, and debt management.
Safeguarding & Welfare: Perform regular welfare checks, identify risks of domestic abuse or exploitation, and submit appropriate safeguarding referrals.
Multi-Agency Working: Build and maintain networks with health services, social care, employment training providers, and voluntary organizations.
Required Skills
Interpersonal & Communication Skills
Legal & Financial Knowledge
Case Management & Administration
Preferred Skills
Specialized Professional Knowledge
Qualifications & Professional Development
Strategic & Adaptive Problem-Solving
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