Overview
We are seeking an experienced SC Cleared ServiceNow Developer with strong HRSD and CSM experience to support the delivery and enhancement of ServiceNow solutions within a secure public sector environment.
You'll work closely with technical stakeholders, platform teams and wider delivery specialists, providing hands-on ServiceNow development expertise across HRSD, CSM, case management, workflows and integrations. Responsibilities
Configure, develop and enhance ServiceNow solutions across HRSD and CSM.
Build and maintain case workflows, forms, record producers, catalog items and notifications.
Develop and enhance employee and customer service experiences within ServiceNow.
Develop workflows and automation using JavaScript, scripting, Business Rules and Flow Designer.
Develop and support integrations between ServiceNow and wider enterprise systems using APIs.
Troubleshoot and resolve complex ServiceNow development and platform issues.
Work closely with technical stakeholders and wider delivery teams to ensure solutions are scalable and aligned with requirements.
Essential Experience
SC Clearance is mandatory.
Hands-on ServiceNow development experience.
ServiceNow HRSD development and configuration experience.
Hands-on ServiceNow CSM development and configuration experience.
Experience developing case workflows, service catalogues and portal or workspace experiences.
ServiceNow development skills including JavaScript, scripting, Business Rules and Flow Designer.
Experience developing ServiceNow integrations using APIs and IntegrationHub.
Experience delivering ServiceNow solutions within complex enterprise environments.
Key Skills
ServiceNow | HRSD | CSM | ServiceNow Development | Case Management | JavaScript | Flow Designer | Business Rules | IntegrationHub | APIs | ServiceNow Integrations | SC Clearance Logistics
Inside IR35
Location: Hybrid
Start Date: November 2026
Sector: Public Sector
Active SC Clearance required
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