Operations Administrator

Operations Administrator

Are you an organised and proactive administrator with experience managing customer orders, supplier relationships and operational processes?
We're looking for an experienced Operations Administrator to join a busy and growing team. This is a varied role where you'll manage orders from receipt through to delivery, working closely with customers, suppliers and internal teams to ensure a smooth and efficient service.

Key Responsibilities

• Processing and managing customer orders
• Liaising with customers regarding orders, deliveries and queries
• Coordinating with suppliers to monitor production and delivery schedules
• Managing quote approvals and associated documentation
• Maintaining accurate records across business systems and CRM platforms
• Monitoring order progress and resolving issues proactively
• Working closely with Operations and Sales teams to ensure excellent customer service

About You
You'll have previous experience in a role such as:

• Operations Administrator
• Sales Administrator
• Customer Service Administrator
• Supply Chain Coordinator

You'll also have:

• Strong organisational and communication skills
• Experience dealing directly with customers and suppliers
• Excellent attention to detail
• The ability to manage multiple priorities simultaneously
• Confidence using CRM, ERP or business management systems
• A proactive, solutions-focused approach
• Customer complaints or non-conformance handling

This role would suit someone who enjoys taking ownership, building strong relationships with customers and suppliers, and playing a central role in keeping operations running smoothly.

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