Hire Desk Manager

Hire Desk Manager (Temp to Perm)

Location: Rainham

Hours: Monday to Friday, 8:30am - 6:00pm

Contract: Temporary to Permanent

Salary: 29K - 35k (depending on experience)

About the Role

Our client, a successful and growing hire company based in Rainham, is looking for a proactive and organised Hire Desk Manager to join their team on a temporary to permanent basis.

This is an excellent opportunity for someone with strong administration and customer service skills who enjoys working in a fast-paced environment and is confident managing a small team. Full product training will be provided, so previous hire industry experience is not essential.

Key Responsibilities

• Managing the day-to-day running of the hire desk
• Coordinating customer enquiries via phone, email, and in person
• Processing hire orders, quotations, and contracts accurately
• Building and maintaining strong customer relationships
• Scheduling equipment hire and ensuring timely delivery and collection
• Liaising with internal departments to ensure smooth operations
• Managing and supporting a small team to achieve business objectives
• Handling customer queries and resolving issues efficiently
• Maintaining accurate records and updating internal systems
• Supporting the wider business with administrative tasks as required

What We're Looking For

• Previous experience in an administration, customer service, or office management role
• Experience managing or supervising a small team
• Excellent communication and interpersonal skills
• Strong organisational skills with great attention to detail
• Ability to prioritise workload and work effectively under pressure
• Confident using Microsoft Office and CRM systems
• Positive, hands-on approach and willingness to learn
• Reliable, professional, and customer-focused

What's on Offer?

• Temporary to permanent opportunity
• Full product training provided
• Friendly and supportive team environment
• Monday to Friday working hours with no weekends
• Career development opportunities within a growing business

If you are an organised and customer-focused professional looking for a role where you can lead a small team and make a real impact, we'd love to hear from you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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