Credit Controller

Your new company
An exciting opportunity has arisen for an experienced Credit Controller to join a fast-paced business within its established finance team based in Chadderton (Oldham). This is a hands-on role where you will take ownership of the full cash collection process across a portfolio of customers, with a strong focus on reducing outstanding debt, maintaining healthy cash flow and improving DSO.
Your new role:-
As Credit Controller, you will manage your own customer portfolio and take responsibility for ensuring payments are collected within agreed terms. You will work proactively to resolve outstanding balances, maintain accurate customer accounts and support the wider credit function in achieving its monthly and quarterly targets.
Your responsibilities will include:

• Proactively contacting customers to secure payment of outstanding invoices.
• Working towards monthly and quarterly cash collection targets, with particular focus on reducing debt aged over 30 days.
• Managing and reconciling customer accounts, ensuring ledgers remain accurate and up to date.
• Investigating and resolving write-offs, journals, unallocated cash and duplicate accounts on a monthly basis.
• Building and maintaining positive working relationships with both customers and internal colleagues.
• Identifying accounts that may require legal action and making timely recommendations to the Credit Control Manager.
• Maintaining clear and detailed collection notes within the internal finance system.
• Providing accurate information to support departmental cash forecasting.
• Contributing ideas and suggestions to improve processes and support continuous improvement within the department.
• Assisting with system testing and automation projects when required.
• Supporting the wider team with additional ad hoc duties as necessary.

What you'll need to succeed:-

To be considered for this position, you will have:

• Credit Control experience, ideally gained within a fast-paced B2B environment.
• Strong organisational skills with the ability to manage and prioritise a busy workload.
• Excellent written and verbal communication skills, with confidence communicating at all levels both over the telephone and face to face.
• A professional and customer-focused approach.
• Strong interpersonal skills and the ability to work effectively as part of a team.
• The ability to work under pressure and meet tight deadlines.
• Good problem-solving skills with the confidence to use your own initiative.
• Excellent working knowledge of Microsoft Excel, Word and Outlook.

What you'll get in return:-

Monday to Friday 9.00-5.30
Collaborative supportive team environment
20 days holidays + bank holidays
This is a great opportunity to join a busy and collaborative credit function where you can take ownership of your ledger, contribute to cash collection performance and play an active role in improving processes across the department.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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