Head of Commercial Operations

A highly successful manufacturing business based in Doncaster is seeking an ambitious, commercially focused Head of Commercial Operations to lead and develop a team during an exciting phase of growth.
This is a key leadership position for someone who can bring vision, energy and accountability while inspiring confidence both internally and externally. The successful candidate will be responsible for creating and executing a clear development strategy, developing an existing team, strengthening customer relationships and driving sustainable revenue growth.

The business is looking for a leader who genuinely understands the value of researching their market, understanding customer challenges and becoming a trusted partner to clients. Someone who can confidently represent the organisation, instil confidence in customers and create a high-performance culture.

Key Responsibilities

• Develop and implement a clear strategy aligned to long-term business objectives.
• Lead, mentor and develop the team, building capability, accountability and performance.
• Assess the current structure and performance of the team, identifying opportunities for improvement and future development.
• Drive a culture focused on growth, customer engagement and achieving results.
• Support and coach the team to consistently achieve and exceed targets.
• Build strong relationships with existing customers while identifying new commercial opportunities.
• Lead strategic account development initiatives and strengthen customer retention.
• Take ownership of forecasting, pipeline management and performance reporting.
• Work closely with senior leadership to shape the future direction of the business.
• Identify market trends, competitor activity and growth opportunities within the sector.
• Ensure the team delivers a consultative and professional customer experience at every stage.

What We're Looking For

The ideal candidate will have:

• A proven background in leadership, account management/business development.
• Experience managing and developing teams.
• A strong commercial mindset with a track record of delivering growth.
• The ability to assess team performance and implement improvements where required.
• Experience setting targets, creating accountability and driving delivery.
• Strong stakeholder and relationship-building skills.
• The confidence to engage with customers, understand their businesses and position value-led solutions.
• Experience working closely with senior leaders and influencing business strategy.
• A proactive, determined and results-driven approach.
• The ambition and hunger to drive both personal and team success.

Desirable Experience

• Manufacturing, industrial, logistics or supply chain sector experience.
• Formal training in leadership programmes.
• Experience implementing processes, KPIs and performance frameworks.
• Track record of growing strategic accounts and developing new business opportunities.

In summary, this opportunity would suit an experienced leader who can create a compelling vision, develop a successful team, build lasting customer relationships and deliver ambitious growth plans for a thriving manufacturing business.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Full job description from WhatJobs. Apply for this role →