Quality Data and Systems Co-ordinator

Your New Company

A well-established manufacturing organisation is seeking a Quality Systems & Continuous Improvement Team Leader to join its growing quality function. This is an excellent opportunity for an experienced quality professional looking to take the next step into a leadership role, driving quality performance, compliance, and continuous improvement initiatives across a multi-site operation.

Your New Role

Reporting to the Quality Assurance Manager, you will play a key role in analysing quality performance, maintaining quality systems, driving process improvements, and leading a team to ensure the highest standards of product quality and customer satisfaction.
Your responsibilities will include:

• Analysing quality data, customer complaints, returns and non-conformances to identify trends and improvement opportunities.
• Producing weekly and monthly quality reports, KPI dashboards and performance updates.
• Monitoring quality metrics and driving corrective actions where required.
• Supporting ISO 9001 compliance and continuous improvement activities across the business.
• Providing technical quality support and guidance to operational teams.
• Leading and developing a quality-focused culture centred around right-first-time performance.
• Supporting the implementation of quality system improvements, policy updates and customer requirements.
• Assisting with internal audits, re-audits and external audit preparation.
• Managing, mentoring and developing team members to achieve departmental objectives.
• Promoting efficient working practices, innovation and the use of technology to improve processes.
• Collaborating closely with managers and supervisors to ensure quality standards are consistently achieved.
• Supporting quality initiatives across multiple sites as required.

What You'll Need to Succeed

To be considered for this position, you will ideally have:

• Previous experience within a quality, compliance or continuous improvement role in a manufacturing environment.
• Strong understanding of Quality Management Systems and ISO 9001 requirements.
• Experience analysing quality data and producing meaningful reports and KPIs.
• Internal auditing experience or knowledge of audit processes.
• Excellent problem-solving and root cause analysis skills.
• Strong leadership, communication and stakeholder management abilities.
• A proactive approach to continuous improvement and process optimisation.
• Competent IT skills and experience using quality reporting systems.
• The flexibility to travel to other sites when required.

What You'll Get in Return

• Competitive salary package.
• Opportunity to lead and develop a quality team.
• Exposure to business-wide improvement projects.
• Professional development and training opportunities.
• Supportive and collaborative working environment.
• Opportunity to make a significant impact on quality performance and customer satisfaction.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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