Customer Service Representative

Ref 11070

Customer Service Representative

Huthwaite, Nottinghamshire

Monday to Friday (working hours are between the hours of 8am – 6pm on a rota 8am – 4pm, 9am – 5pm and then 10am - 6pm)

Please note hybrid working is available once you have completed your training – 2 days from home and 3 days office on a rota

£28,500 plus large company benefits

Our client, a warehouse and distribution centre, is looking to recruit a Customer Service Representative on a temp to perm bias to join their busy team due to increase in business levels and ongoing expansion plans. This would suit someone that has worked in a similar position previously (used to dealing with high volume of calls ideally call centre experience) and is looking for career progression.

Key Responsibilities:

• Dealing with a large volume of inbound calls, processing orders and dealing with stock levels
• Liaising with other areas of the business to resolve issues in a professional manner
• Assisting in the preparation and updating of weekly reports within excel spreadsheets

Experience:

• Proven track record within a Customer Service role within a logistics environment
• Excellent organisational skills
• Ability to work under pressure within a stressful environment
• Confident, self motivated and enthusiastic personality with a passion for excellence
• Professional and dedicated
• Attention to detail is paramount
• Excellent communication skills, both verbal and written
• Strong IT skills including a good level of producing Excel spreadsheets
• Must be able to work as part of a team as well as on own initiative
• Knowledge of Sap would be helpful

This vacancy is being advertised by Fresh Start Recruitment (UK) who are acting as an Employment Agency.

Due to the high volumes of applications, we are currently receiving, unfortunately we are only able to contact candidates who are successful in progressing to the next stage.

If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.

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