Receptionist

Medical Receptionist - SW15

We are currently recruiting for an experienced Medical Receptionist to join a healthcare service based in SW15 , specialising in mental health and rehabilitation services.

This is a great opportunity for someone with previous healthcare experience who is confident dealing with patients and working in a sensitive healthcare environment.

Role Details

• Location: SW15
• Hours: Monday-Wednesday - 10am-3pm, Thursday & Friday - 7am-3pm
• Pay: 13.45 per hour
• Contract: Temporary to Permanent
• Start Date: ASAP
• Additional information: Must be able to pass a DBS check

Key Responsibilities

• Welcoming patients and visitors in a friendly, professional and approachable manner.
• Managing incoming calls, responding to enquiries and directing calls appropriately.
• Booking and managing appointments.
• Maintaining accurate patient records and updating systems.
• Supporting the wider team with general administrative duties.
• Handling sensitive and confidential information appropriately.
• Providing a calm, professional and understanding service to patients accessing mental health and rehabilitation support.

Requirements

• Previous healthcare experience is essential.
• Previous medical reception or healthcare administration experience is desirable.
• Excellent communication and customer service skills.
• A compassionate, patient and understanding approach when dealing with individuals accessing mental health and rehabilitation services.
• The ability to remain calm and professional in sensitive or challenging situations.
• Strong organisational skills and attention to detail.
• An understanding of the importance of confidentiality within a healthcare setting.

The Ideal Candidate

The ideal candidate will be friendly, approachable and professional, with previous healthcare experience and the confidence to support patients in a sensitive environment. They must be empathetic, organised and comfortable working with individuals accessing mental health and rehabilitation services.

If you have previous healthcare experience and are looking for a temporary-to-permanent opportunity , we would love to hear from you!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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