Hire Desk Controller

We are recruiting an exciting opportunity for an experienced Hire Controller to join the team of a national company that supplies specialist equipment to the construction industry.
Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy team within a supportive company.
Experience in the hire sector isn't essential for this role provided you have worked in a busy office based customer service environment and have a positive approach.
Company – National construction hire company
Job Title – Hire Desk Controller
Location – Hatfield
Salary – up to £32k / annum + 7.5% bonus
Role:

• First point of contact for customer enquiries
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Planning transport for deliveries and collections
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given.

Requirements:

• Experience in a busy office based customer service role
• Able to work in a fast-paced environment
• Strong communication skills
• Excellent multitasker
• Flexible adaptable to change
• Positive attitude
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