Planner

Planner / Scheduler – Social Housing

Finsbury Park
£13.43 per hour PAYE / £17.84 per hour Umbrella
Monday – Friday, 08:00 – 17:00
Office-based
Temporary

We’re currently recruiting for an experienced Planner / Scheduler to join a well-established contractor working within the Social Housing sector .

This is a busy, fast-paced role focused on the day-to-day planning and coordination of repairs and maintenance works across occupied properties .

You’ll be responsible for managing operative diaries, booking appointments, monitoring jobs and making sure works are scheduled efficiently and completed within agreed timescales.

Key Responsibilities

• Planning and scheduling daily workloads for operatives and subcontractors.
• Managing diaries to maximise productivity and minimise travel time.
• Allocating repairs, maintenance and planned works .
• Booking and rearranging appointments with residents.
• Monitoring job progress and arranging follow-on works where required.
• Liaising with residents, operatives, contractors, clients and internal teams .
• Ensuring works are completed within agreed SLAs and KPIs .
• Updating internal systems with accurate job and appointment information.
• Tracking outstanding works and ensuring appointments are arranged promptly.
• Handling inbound and outbound calls relating to repairs and appointments.
• Escalating issues that could impact service delivery.
• Supporting the wider team with workload and resource planning.

About You

We’re looking for candidates with previous experience in a repairs, maintenance or social housing planning/scheduling environment .

You’ll ideally have:

• Previous experience as a Repairs Planner, Works Planner, Maintenance Planner, Scheduler or Repairs Coordinator .
• Experience scheduling workloads for operatives, engineers or contractors.
• Strong organisational and diary management skills.
• Excellent communication and customer service skills.
• The ability to work under pressure in a high-volume environment.
• Good IT and administration skills.
• Experience working to KPIs and SLAs .
• Social Housing / Repairs & Maintenance experience is highly desirable.

Please note: this is a repairs and maintenance planning role, rather than a construction/project planning position.

Interested

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