Service Manager

Registered Service Manager-Darlington
36,000 per annum
Join Voyage Care and Feel Valued
We reward your dedication with:

• Stream, giving you the flexibility to draw upon up to 40% of your pay as it is earned
• Funded Blue Light Card, offering hundreds of discounts at high street retailers and more
• 24/7/365 GP access for colleagues and their families
• Healthcare cash plans for colleagues and their families
• Enhanced retirement leave
• Long service awards
• Ongoing training and career development opportunities

About the Role
We're looking for an experienced and passionate Registered Service Manager to lead one of our well-established residential services in Darlington.
This is an exciting opportunity to take the lead of a long-standing and stable service that has a strong reputation for delivering high-quality, person-centred support. You'll be joining at an important time, providing leadership through a planned management transition while building on the positive culture and strong foundations already in place.
The service supports adults with learning disabilities and mental health needs to live fulfilling, independent lives within their local community. A strong focus is placed on promoting choice, independence, community engagement and positive outcomes.
As Registered Service Manager, you will lead an established team, ensuring the highest standards of support, quality, compliance and operational performance are maintained.
Key Responsibilities

• Provide strong leadership, direction and support to your team
• Deliver high-quality, person-centred support and positive outcomes
• Manage the day-to-day operation of the service
• Lead recruitment, induction, supervision and development of colleagues
• Ensure compliance with CQC regulations and organisational standards
• Complete audits, quality reviews and service improvement plans
• Manage service budgets and financial performance
• Build positive relationships with families, professionals and external stakeholders
• Drive a culture of continuous improvement and excellence

What We're Looking For
We're keen to hear from:

• Existing Registered Managers
• Experienced Deputy Managers ready to step into their first registration
• Service Managers with substantial leadership experience looking to progress

Essential Experience

• Background in Learning Disabilities services
• Experience supporting adults with complex needs, including mental health needs
• Strong understanding of CQC regulations and quality standards
• Experience leading, motivating and developing teams
• Knowledge of person-centred support planning
• Experience managing compliance, audits and service improvement activities
• Excellent communication and relationship-building skills

Why Join This Service?

• Established and stable residential service
• Experienced team already in place
• Opportunity to lead through an exciting new chapter
• Strong operational support from an experienced senior management team
• Excellent opportunity for an aspiring Registered Manager seeking their first registration
• Real scope to influence service development and drive continuous improvement

This is a fantastic opportunity for a motivated leader who is passionate about Learning Disabilities services and wants to make a genuine difference to the lives of the people we support while leading a dedicated and committed team.
Apply today and start a rewarding career with Voyage Care.
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.
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