Security and Welfare Officers

Gloucestershire Source: WhatJobs

£24,215–£27,319

Security and Welfare Officers

Salary: Starting at £24,215 progressing to £27,319 per annum

Type: Permanent, Full-time

Hours: Average 35 hours per week full-time: flexibility required for night shifts, working a 4 on 4 off rota pattern to include weekends and bank holidays.

Location: Cirencester, GL7 6JS

The Royal Agricultural University (RAU) has been at the forefront of agricultural education and a key contributor to the land-based sector for more than 180 years. We pride ourselves in combining knowledge and industry connections with an innovative and forward-thinking approach.

The Role

The Security and Welfare Officers work as part of the Security and Welfare team within the IT & Estates directorate to ensure the safety and welfare of students, staff and visitors. The team provide a reassuring, supportive and welcoming presence delivering the highest level of customer service and satisfaction, whilst also protecting and caring for the RAU estate and buildings.

There may be opportunities to work additional hours/overtime to cover for colleagues’ absences, and to assist during busy periods and events.

Responsibilities

Conduct regular patrols, promptly addressing security and safety issues
Provide first point of contact support during out-of-hours, prioritizing welfare incidents
Monitor and maintain health, safety, and maintenance standards
Supervise access to residences, ensuring compliance with procedures
Respond efficiently to fire alarms and coordinate with emergency services
Produce coherent and factual nightly reports and write up witness statements to support these
Deliver exceptional reception service, handling calls, visitor management, and administrative tasks

Qualifications, Skills and Experience

Good standard of education (GCSE or equivalent)
Previous security/customer service experience desirable
Customer-oriented approach with excellent communication and customer care skills
Basic computer literacy, including MS Office proficiency
Ability to work independently and as part of a team
Possess a current valid driving licence or access to transport/equivalent mobility
A good level of fitness to be able to patrol the University grounds, buildings and to lift reasonable objects
SIA – Security Industry Authority licence (full training can be provided and the licence can be applied for by the University)

Benefits

30 days annual leave entitlement plus bank holidays
Pension Scheme
Free parking on-site
Discounted catering facilities
Discounted on-site gym.
Free library services
Employee Assistance Programme
Occupational Health and Counselling Services
Cycle to Work Scheme
Staff Development Opportunities

To Apply

If you feel you are a suitable candidate and would like to work for The Royal Agricultural University, please click apply to be redirected to our website to complete your application.

Closing Date: 25 October 2026 with Interviews on : 5 November 2026

The RAU is an equal opportunities employer and we particularly welcome applications from black and minority ethnic candidates as they are under-represented within the RAU at this level </p

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