Senior Assessment Review Officer (Grade 10) - Interims

SEND Tribunal & Mediation Officer

Fully Remote | Permanent

We are looking for an experienced and highly organised SEND Tribunal & Mediation Officer to join our team on a fully remote basis.

This is an important role supporting the effective management and resolution of disputes relating to Special Educational Needs and Disabilities (SEND) . You will coordinate SEND tribunal appeals and mediation cases, ensuring that statutory requirements and deadlines are met while working sensitively with families, schools, legal representatives and internal teams.

Key Responsibilities

• Tribunal Case Management: Coordinate responses to SEND Tribunal appeals, including preparing legal documentation, gathering evidence and supporting representation at hearings.
• Mediation Coordination: Arrange and support mediation meetings between families and the Local Authority, with a focus on resolving disagreements constructively and, where possible, avoiding formal legal proceedings.
• Legal & Statutory Compliance: Ensure all actions, documentation and responses comply with the SEND Code of Practice, tribunal procedures and relevant statutory timescales.
• Stakeholder Liaison: Work closely with parents and carers, legal representatives, schools, professionals and internal teams to manage complex and sensitive disputes professionally.
• Advice & Guidance: Provide specialist advice and guidance to colleagues on SEND tribunal and mediation processes, helping to support consistent and lawful decision-making.
• Record Keeping & Reporting: Maintain accurate and comprehensive case records, track outcomes and identify learning points to contribute to service improvement and accountability.

About You

You will have a strong understanding of SEND legislation, tribunal procedures and mediation processes , together with the ability to manage complex cases sensitively and effectively.

You will be able to demonstrate:

• Strong knowledge of SEND legislation and SEND Tribunal procedures.
• Excellent written and verbal communication skills.
• Experience managing complex, sensitive or contentious cases.
• Strong negotiation, conflict resolution and advocacy skills.
• Excellent organisational skills and attention to detail.
• The ability to prioritise competing demands and work effectively to statutory deadlines.
• A professional, calm and solution-focused approach when dealing with challenging situations.
• The ability to work collaboratively with a wide range of stakeholders.

What We Offer

• Fully remote working
• A role with significant responsibility and variety
• The opportunity to contribute to positive outcomes for children, young people and families
• A collaborative and supportive working environment
• The opportunity to use your SEND, legal and dispute-resolution expertise in a specialist role

Apply Now

If you have strong SEND knowledge and experience of tribunal, mediation or complex case management, we would be pleased to hear from you.

Location: Fully Remote
Job Type: Permanent
Sector: SEND / Local Authority / Education & Legal Services </p

Full job description from WhatJobs. Apply for this role →