Commercial Business Development Executive

Job Title: Commercial Business Development Executive

Location: Bury St Edmunds

Salary: 28,000 + Commission

Overview of the Role:

The Commercial Business Development Executive is responsible for growing commercial training sales, achieving and exceeding monthly sales targets, and developing strong relationships with clients to ensure excellent customer service and satisfaction.

Principal Accountabilities:

The Commercial Business Development Executive will be responsible for:

• Generating business from both existing and new clients while meeting agreed sales targets.
• Maintaining regular contact with existing clients and developing long-term relationships.
• Identifying, following up with, and building relationships with prospective clients.
• Responding to and processing client and trainer queries as appropriate.
• Developing and maintaining effective relationships with freelance consultants.
• Working closely with Course Coordinators to ensure courses meet the required awarding body standards.
• Costing work accurately to maximise profit margins.
• Organising and rearranging courses when required.
• Using Microsoft Dynamics to add booking forms and prepare quotations, invoices and joining instructions for clients.
• Liaising with the Accounts Department regarding invoices and credit notes.
• Meeting with and presenting to new and existing clients when required.
• Liaising with the Vocational Learning Team to support the promotion of Apprenticeship Standards.
• Assisting the Commercial Business Development Manager with ad-hoc duties and projects as required.
• Working closely with the Commercial Administration Team to ensure the smooth and effective delivery of courses.

Responsibilities:

The Commercial Business Development Executive will be expected to:

• Manage their allocated geographical area effectively to maximise commercial opportunities and profitability.
• Ensure that courses run smoothly, working closely with the Commercial Administration Team.
• Manage and coordinate trainers, ensuring that work is completed to a high standard.
• Develop and maintain excellent relationships with both internal and external customers.
• Actively promote and support an empowered and open culture focused on success.
• Maintain open, honest and effective communication at all levels, ensuring clear two-way communication.

Knowledge and Skills required:

Knowledge

The role requires knowledge and understanding of:

• Microsoft applications.
• Commercial and business awareness.
• Administration processes and procedures, supported by relevant qualifications or experience.
• Relevant market and industry knowledge.
• The ability to undertake and follow relevant organisational processes and procedures.

Skills

The successful candidate should have:

• A commitment to continuous improvement and quality control.
• Strong planning and organisational skills.
• The ability to persuade, negotiate and influence effectively.
• Coaching skills and People management skills.

• Sales / Customer Service qualification or willingness to work towards one.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.

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