Customer Service Administrator

Customer Service Administrator
£26,000
9-Month Fixed Term Contract
Bury Location
Monday to Friday 9am to 5.30pm - some flexibility on start times
Hybrid - minimum 2 days in the office per week ideally Thursday and Friday
Free parking on site
Are you an organised people person who enjoys building relationships and providing excellent customer service?
We're looking for a Customer Service Administrator to join a friendly, supportive company on a 9-month fixed-term contract. This is a fantastic opportunity to join a business that genuinely values its employees, invests in training and development, and promotes an inclusive team culture.
What you'll be doing:

• Speaking with members, suppliers and clients to coordinate services and answer queries.
• Building strong relationships over the phone and providing first-class customer service.
• Updating and maintaining the CRM system.
• Managing spreadsheets and maintaining accurate records.
• Supporting the smooth running of the customer function.
• Working closely with colleagues across the business.

About you:

• Confident on the phone and happy speaking with people throughout the day.
• Strong administrative and organisational skills.
• Comfortable using Excel, CRM systems and Microsoft Office.
• Excellent communication skills, both written and verbal.
• Enjoys working as part of a small, close-knit team.
• Able to manage multiple priorities with attention to detail.

Why apply?

• Supportive and welcoming team environment.
• Training and development opportunities.
• Varied role with plenty of interaction and relationship building.
• Opportunity to make a real impact within a growing organisation.

The office is not within walking distance of the tram network, so applicants should be able to travel reliably by car or bus.
This role is on a contract basis for 9 months but could lead to a permanent role for the right person.
If you are interested then please send your cv to (url removed) or call Ruth on (phone number removed) to find out more.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials.
We will only contact you within the next 14 days if you are selected for interview. Aspire Recruitment is committed to equality, diversity, and inclusion.
We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Should you apply for this role, we will process your data as detailed in our Privacy Policy which can be found on our website and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.

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