Service Manager

We are currently recruiting for a Service Manager to join a reputable family-run business based in Ipswich, Suffolk.
This Service Manager role offers a significant leadership opportunity within a well-established company that values employee development and long-term career growth. The ideal Service Manager will be an experienced professional seeking a rewarding position in a supportive environment, committed to delivering excellent customer service and operational excellence.
Benefits:

• Competitive salary of up to £50,000 per annum
• Potential for additional bonuses and incentives
• Long-term career development opportunities
• Supportive, family-focused business with a strong local reputation
• Leadership role with responsibility for team management and customer satisfaction

Duties:

• Oversee daily operations of the vehicle service department to ensure efficient workflow
• Lead and manage team of technicians and service advisors to deliver high-quality customer service as the Service Manager
• Maintain high levels of customer satisfaction, addressing concerns promptly
• Drive departmental profitability, ensuring targets are consistently achieved or exceeded
• Develop and implement operational procedures to optimise productivity
• Build and maintain strong relationships with clients to encourage repeat business and positive referrals

Requirements:

• Proven experience as a Service Manager or Aftersales Manager within the automotive industry
• Strong leadership and team management skills
• Excellent communication and customer service abilities
• Knowledge of motor trade processes, systems, and compliance standards
• Ability to motivate and develop a team to achieve high performance

If you are a motivated Service Manager seeking a role within a respected business in Ipswich, Suffolk, and wish to explore this opportunity further, we encourage you to get in touch.
Contact Danielle Axtell-Carty, Automotive Recruitment Specialist at Perfect Placement covering Ipswich and Suffolk today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to advance your career and want to hear about more motor trade jobs in your local area, please contact us today.

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