In this role you will provide expert guidance on employee relations issues, ensuring compliance and best practice across the organisation. You will work closely with managers and senior stakeholders to manage complex ER cases and drive policy development. You will lead investigations, support change initiatives, and monitor ER trends to inform strategy. This role offers the chance to shape workplace culture, strengthen regulatory compliance, and contribute to an award-winning employer known for development and inclusive culture. You bring proactive ER expertise to help the business navigate sensitive people matters at scale.
Pay / Benefits
digital learning via OCS Academy
Retail perks via Hapi app
professional growth opportunities
flexible pay via Wagestream
award-winning employer
inclusive and diverse environment
Responsibilities
Act as the primary contact for complex ER cases (disciplinary, grievance, capability, and absence management)
Coach and advise managers on sensitive people matters per HR policy and employment law
Lead or support investigations into ER issues with thorough, fair resolution
Partner with senior managers to identify and mitigate ER risks
Support organisational change processes including restructures, TUPE, and redundancy consultations
Monitor and analyse ER case trends to inform HR strategy and policy
Contribute to ER-related training for line managers
Stay up to date with changes in employment law and reflect them in HR practices
Support HR initiatives and projects impacting employee engagement and workplace culture
Key requirements
L5 CIPD or working towards
Experience in Employee Relations/Employment Legal
Self-motivated and able to work in a fast-paced environment
Experience in a shared service HR delivery is desirable
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