In this role, you support and optimise the D365 F&O platform to strengthen finance processes, data quality, and controls. You’ll work with Finance, IT and business stakeholders to enable global system changes and drive business value. You’ll help transform finance operations through process improvements, governance, and effective change management. This position offers a collaborative, forward‑looking environment with opportunities to shape finance systems across regions.
Responsibilities
Provide functional support for D365 F&O Finance processes, resolving system, process and data-related issues
Act as a key point of contact for Finance system queries, coordinating with IT and external partners on incidents and service requests
Identify opportunities to improve finance processes, controls and system utilization
Support finance master data governance, data quality initiatives and compliance with audit requirements
Assist with system enhancements, upgrades and testing activities, ensuring successful change adoption
Deliver user training, maintain process documentation and support global Finance teams through system changes and rollouts
Play a key role in the global transformation programme, shaping and optimizing finance processes across regions
Key requirements
Experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or a comparable ERP system
Experience of ERP implementations, system testing, change management activities and user support
Strong understanding of core Finance processes, including Record-to-Report, Procure-to-Pay and Order-to-Cash
Experience investigating and resolving system, process and data-related issues
Strong analytical, problem-solving and stakeholder management skills
Understanding of master data governance, financial controls and process standardisation
Proficient in Microsoft Excel and other Microsoft Office applications
Strong communication skills with the ability to build relationships across Finance, IT and business teams
Experience within a manufacturing and/or multi-entity global organisation
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