HR Operations Manager - Reward - 90,000 - London, Hybrid

Overview

In this role you will lead pay, reward and payroll operations for a financial services business, ensuring accuracy, reliability and continual improvement. You will own the reward lifecycle and partner with a third-party payroll provider, driving the annual pay review and data alignment across HR and Finance. You will maximise Sage capabilities, push automation and robust reporting, and support global mobility. This hands-on, strategic role supports compliant, scalable compensation and payroll within People Operations.

Responsibilities

• Manage relationship with third-party payroll provider to ensure accurate, high-quality payroll service
• Own end-to-end reward lifecycle from salary changes to annual pay reviews
• Lead the annual pay review process with cross-functional stakeholder coordination
• Align payroll, reward and people data with Finance and HR stakeholders
• Maximise Sage payroll system capabilities, improve automation, reporting, controls
• Support global mobility processes for internationally mobile employees
• Ensure governance, controls and compliance across payroll and reward processes
• Review and improve HR operations processes to streamline and automate
• Produce and analyse payroll, reward and people data to support decision-making
• Act as subject matter expert on pay, payroll and reward for HR and wider stakeholders
• Support wider HR projects with operational, systems, payroll or reward requirements
• Operate effectively at strategic and hands-on levels, balancing detail with process improvement

Key requirements

• Experience in HR operations, payroll and reward in a complex organisation
• Proven experience managing or overseeing a third-party payroll provider
• Strong knowledge of the annual pay review and reward cycle
• Experience with HR/payroll systems; Sage knowledge desirable
• Track record of improving processes, systems and operational efficiency
• Experience with global mobility or internationally mobile employees
• Strong analytical skills and high attention to detail
• Confident working with senior stakeholders across HR, Finance and the business
• Excellent organisational and project management skills with multiple deadlines and stakeholders
• Pragmatic, solutions-focused approach and ability to get things done
• Experience in financial or regulated environments is highly desirable

• Analytical thinking
• Attention to detail
• Stakeholder management
• Sage payroll system
• HR/payroll data analysis and reporting
• Process automation and controls

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