Senior Engagement Manager, Professional Services, UK NatSec, WWPS

Overview

In this role you drive the delivery of complex AWS-based cloud projects, combining technical credibility with strong program leadership. You bridge business needs with technical solutions, guiding discussions and ensuring outcomes align with customer goals. You apply AWS frameworks to balance performance, security, and scalability while managing risks and stakeholder expectations. You lead cross-functional teams and shape best practices to scale delivery and impact across enterprise engagements. This role offers meaningful work at the intersection of technology, strategy, and customer value.

Pay / Benefits

• Mentorship & Career Growth
• Work/Life Balance
• flexible working culture

Responsibilities

• Lead and manage complex cloud migration and transformation programs
• Ensure delivery of outcomes within time, budget, and quality parameters
• Develop and execute program-level planning with adaptive strategies
• Build and maintain relationships with customers, partners, and internal teams
• Drive key decisions and proactively manage program risks and issues
• Establish governance, structure, and communication plans for programs
• Lead multidisciplinary teams of technical specialists
• Ensure compliance with security, regulatory, and governance requirements
• Bridge business requirements with technical solutions and facilitate engineering discussions
• Distill customer needs into clear technical requirements mapped to business outcomes

Key requirements

• Experience leading enterprise IT engagements
• Knowledge of infrastructure, applications, data, security, and platforms
• Experience leading multiple Agile teams concurrently or at scale
• Preferred: AWS certification
• Preferred: experience delivering customer engagements in a professional services role
• Preferred: experience with Agile and project management tools (e.g., Jira, Rally, VersionOne, Taiga)
• Preferred: experience presenting to C-level executives and business units
• Preferred: active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)

• strong communication and stakeholder management
• leadership and cross-functional collaboration
• risk awareness and proactive problem solving
• cloud architectures and AWS framework knowledge (Well-Architected, CAF)
• infrastructure, data management, security concepts
• business-technology alignment and requirement distillation

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