Business Intelligence Lead

Overview

As the Business Intelligence Lead at Navigo, you will drive BI, analytics, dashboards and data warehouse initiatives to support performance, statutory returns, and strategic decisions across the organisation. You will lead a capable analytics team within the Digital Systems and Insight Team, translating complex data into actionable insight for clinical, operational, and corporate services. This role focuses on data quality, governance and continuous improvement to enable service innovation in mental health across North East Lincolnshire. You will work closely with stakeholders to shape reporting requirements and promote data-driven decision making.

Pay / Benefits

• Agenda for Change pay scheme
• Nationally recognised pay
• Pension
• Annual leave
• Employment benefits

Responsibilities

• Coordinate BI, analytics, dashboards, and data warehouse delivery to support operational, contractual, and strategic decisions
• Oversee production of performance reports, dashboards, and analytical outputs ensuring accuracy and accessibility for stakeholders
• Prioritise analytics and data warehouse work aligned to organisational priorities and timescales
• Collaborate with Data Warehouse and digital teams to translate requirements into sustainable solutions
• Analyse complex datasets to identify trends, risks, and opportunities and provide evidence-based recommendations
• Support development and improvement of dashboards and visual reporting, focusing on data visualisation and user experience
• Maintain data quality and support data quality improvement initiatives in line with national standards and statutory requirements
• Build effective relationships with clinical, operational, and corporate teams to understand evolving reporting needs
• Provide supervision, mentoring, training, and development for analytics and data warehouse staff
• Promote continuous improvement and adoption of emerging technologies to enhance BI capabilities across Navigo

Key requirements

• Degree or equivalent in health management, health information, data science or related field or equivalent experience
• Significant experience in a data analytics or BI role
• Experience with SQL, large datasets, and back-end data warehouse/reporting environments
• Experience coordinating, supervising, or line managing staff
• Experience within healthcare or NHS environments
• Knowledge of data quality, information governance, and UK GDPR requirements
• Strong communication, organisational, and prioritisation skills
• Ability to analyse complex information and provide evidence-based recommendations

• Strong communication
• Organisational skills
• Prioritisation
• SQL
• Large datasets handling
• Back-end data warehouse and reporting environments

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