In this role you will support and optimise business applications across the Data and Technology Services division, enabling accurate management reporting and reliable service delivery. You’ll lead maintenance projects, provide SME guidance, and help deliver LSE’s digital experience platform and intranet. You’ll collaborate with product owners, service owners, and external partners to drive continual service improvement and secure, efficient systems. This is an opportunity to shape user experiences and enable cross-functional teams to work effectively.
Pay / Benefits
occupational pension scheme
generous annual leave
hybrid working
excellent training and development opportunities
Responsibilities
Collaborate with product owners to align roadmaps and maximise value from products
Drive continual service improvement through automation, remote system management, and task delegation to frontline services
Lead maintenance projects and provide subject-matter expertise for applications, integrations, and reporting infrastructure
Provide technical leadership within the Digital Communications team and external partners for intranet delivery
Support implementation of the digital experience platform and ensure timely delivery of the school intranet
Maintain documentation, guidelines, and operational standards for IT assets and services
Ensure systems are patched, secure, and compliant with security standards (Cyber Essentials+)
Assist with incident management related to application integrations and database services
Offer technical input to support decision making and effective user support
Key requirements
Experience with server and software configurations (Apache, Tomcat, SSL Certificates, IIS)
Knowledge of install, upgrade, maintenance, and support of third-party applications
Proficiency in scripting languages and tools (JavaScript, CSS/HTML, Python, PowerShell)
Strong technical background (Linux/Windows, MS SQL, Oracle)
Ability to communicate complex technical ideas to non-technical audiences
Ability to interpret user requirements and deliver user-focused solutions
Good planning and self-management to meet agreed outcomes
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