Director, Services Business Development

Overview

In this role you drive growth for Government and Retail & Commerce segments by initiating contact, qualifying leads, and promoting Mastercard’s Data & Services solutions. You will manage a portfolio of clients post-close, expanding revenue and deepening relationships across buying centers. The position spans global markets and cross-functional teams, with a focus on data-driven insights, loyalty, and business experimentation. You’ll work with senior stakeholders to craft innovative customer strategies and help transform how clients leverage Mastercard capabilities.

Responsibilities

• Generate and qualify leads for D&S solutions in government and retail & commerce
• Promote Mastercard products and services to new and existing customers
• Manage post-close client relationships and grow revenue across buying centers
• Own the sales process from prospecting to contract execution
• Achieve sales targets and contribute to revenue projections
• Collaborate with team members to move opportunities to signed deals
• Foster cross-team collaboration to drive collective sales success

Key requirements

• B2B sales experience, preferably in government and retail
• Experience selling data/analytics/insights, loyalty, or professional services solutions
• Proven ability to sell to C-level clients
• Strong communication and persuasion skills (written and oral)
• Ability to influence stakeholders across markets and divisions
• Ability to learn technical terms and understand complex products
• High energy, drive, enthusiasm, initiative, and commitment
• Bachelor’s degree minimum

• strong networking skills
• customer-first mindset
• relationship management
• data/analytics/insights
• loyalty programs
• professional services

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