Senior Medicines Manager Coordinator
Overview
In this role you will ensure safe, accurate and timely processing of prescription requests within a busy GP practice. You will work closely with GPs, pharmacists and admin colleagues to support day-to-day prescriptions operations and patient safety. You will handle repeat prescribing processes, identify medication queries, and contribute to quality improvements and medicines optimisation. This is a values-driven, collaborative role that impacts patient care and prescribing safety at scale.
Responsibilities
- Process repeat and acute prescription requests per policy and protocols
- Ensure prescriptions are prepared and authorised within timescales
- Identify and escalate medication queries and safety concerns to clinicians
- Monitor medication review dates and recall patients as due
- Be a point of contact for patients, pharmacies and healthcare professionals
- Support and guide prescriptions team members
- Review and improve prescribing administration processes
- Support medicines optimisation initiatives and prescribing audits
- Process medication-related correspondence per protocols
- Maintain accurate patient records using the clinical system
- Contribute to quality improvement and prescribing safety reviews
- Comply with information governance, confidentiality and safeguarding
- Provide day-to-day supervision and support to prescription clerks
- Assist with training and development of prescription staff
- Monitor workload distribution within the prescriptions team
- Support prescribing procedures implementation and review
- Escalate concerns or risks to management
- Develop standard operating procedures for prescribing administration
- Work with the practice pharmacist, pharmacy technicians and clinicians
- Identify patients needing medication reviews and recalls
- Assist with prescribing safety audits and prescribing performance
- Monitor compliance with prescribing protocols and guidelines
- Support reduction of prescription waste through patient education and proper administration
Key requirements
- GP practice prescribing or medicines management experience
- Experience processing repeat prescriptions using EMIS Web
- Experience handling confidential patient information
- Experience managing a busy workload and competing priorities
- GCSEs in English and Maths
- Evidence of continuous professional development
- Desirable: supervising administrative staff
- Desirable: supporting prescribing audits or quality improvement projects
- Desirable: knowledge of Electronic Prescription Service (EPS)
- Desirable: understanding of medicines optimisation and prescribing safety initiatives
- attention to detail
- strong communication skills
- team guidance and leadership
- EMIS Web
- Electronic Prescription Service (EPS)
- practice clinical system
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