Innovation Capability Director - Global Clinical Operations (GCO)

Overview

In this role you drive the identification, implementation and scaling of innovative recruitment and patient engagement solutions to accelerate clinical trial participation globally. You will partner with global study teams, technology providers and cross-functional stakeholders to turn ideas into scalable capabilities that impact patients, sites and programs. You bring deep know-how in digital patient recruitment, including AI-enabled approaches, and shape strategy while leading execution in a complex global setting. This is a high-visibility leadership opportunity to advance clinical research through innovative, data-driven recruitment strategies.

Pay / Benefits

• flexible and hybrid working options
• minimum 14 weeks paid parental leave
• insurance plans
• retirement plans
• wellbeing resources
• global recognition programmes

Responsibilities

• Lead adoption and scaling of innovative recruitment solutions to improve patient participation and experience
• Partner with global study teams, technology providers and cross-functional stakeholders to deliver recruitment innovations
• Govern and continuously improve innovation initiatives across global clinical programs
• Evaluate digital, data-driven and AI-enabled approaches to improve patient identification and recruitment outcomes
• Develop scalable frameworks and best practices to sustain adoption of recruitment innovations
• Identify emerging technologies and trends to strengthen organizational capability and innovation leadership
• Serve as a trusted expert, influencing strategy and representing Novartis in the clinical research ecosystem

Key requirements

• Advanced degree in Life Sciences, Healthcare or related discipline, or equivalent education and experience
• At least five years’ clinical trial innovation or solution delivery experience in recruitment
• At least seven years’ experience in pharmaceutical clinical drug development and understanding of clinical trial operations
• Proven digital patient recruitment expertise and experience in digital marketing strategies for recruitment
• Experience applying digital tools and AI-enabled methods to recruitment, selection or matching in trials
• Strong knowledge of clinical development processes, regulatory requirements and GCP
• Proven ability to translate strategy into cross-functional programs in a global matrix
• Strong project management, influencing and problem-solving capabilities with ability to navigate ambiguity

• Influencing and stakeholder management
• Strategic thinking and adaptability
• Cross-functional collaboration
• Digital marketing for patient recruitment
• AI-enabled recruitment methods
• Digital tools for recruitment

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