In this role you will lead a centre to deliver targets while delivering world-class service. You’ll own on-site operations, drive sales through new business and upselling, and ensure customers become brand ambassadors for the centre and IWG. You will manage, motivate and develop a small team, solving challenges and maintaining a high-quality workspace. This role offers clear growth, induction and ongoing development, and a strong link to company mission and sustainability initiatives.
Pay / Benefits
generous quarterly commission incentives
sociable hours
comprehensive flexible workplace benefits
induction training and ongoing development
great promotion prospects
focus on wellbeing (mental, physical, financial)
Responsibilities
Manage all on-site centre operations and resources
Lead problem solving and decision making to meet targets
Generate sales through new business and upsell to existing customers
Give tours to prospective customers
Ensure exceptional customer service and workspace quality to create brand ambassadors
Key requirements
Experience delivering against targets in a small, close-knit team
Sales experience with ability to build a sales pipeline
Ability to manage a centre or high customer-focus site
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