In this Key Account Manager role, you will drive growth for lululemon across the EMEA region from the London Store Support Centre. You’ll build and manage strategic partnerships, lead go-to-market execution, and ensure premium brand presence through collaborations, showrooms, and events. You’ll work cross-functionally to optimize assortments, campaigns, and revenue, while mentoring wholesale specialists. This is a chance to shape partnerships that energize stores and communities and contribute to lululemon’s mission of positive change and inclusive growth.
Responsibilities
Identifies and secures strategic partners and builds long-term brand relationships
Develops and executes partner strategy aligned to EMEA objectives, delivering revenue and profitability targets
Owns go-to-market execution (showroom setup, seasonal presentations, order management) in collaboration with cross-functional teams
Drives brand presence through partner initiatives, branded spaces, and pop-ups
Leads recruitment, training, and performance management of brand specialists
Engages partners regularly to drive sales performance and ensure consistent brand execution
Monitors market trends, competitor activity, and industry developments to inform strategy
Accountable for sales performance and targets; tracks partner sell-through and optimizes inventory
Contributes to Monthly Business Reviews (MBR) and executive reporting
Partners with Brand, Marketing, Wholesale Operations, and Accounts Receivable to improve execution and performance
Mentors Wholesale Specialist and Coordinator
Key requirements
Minimum 3 years experience of key account management
Clear and inclusive communication
Relationship building and stakeholder management
Entrepreneurial mindset and proactive problem solving
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