Solutions Architect, New Business, EMEA

Overview

In this role, you act as a trusted advisor to prospects in the EMEA region, guiding them through GitLab’s AI-powered DevSecOps platform to meet technical and business goals across the software lifecycle. You’ll lead architecture discussions, run proofs of value, and shape solutions that support digital transformation. You work closely with cross-functional teams to drive platform adoption and revenue growth, while positioning GitLab’s differentiated offerings in a competitive landscape. This role offers impact at scale by translating customer needs into actionable architectures and collateral.

Pay / Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Responsibilities

• Lead technical discovery, demos, and validation, including proofs of value, to map GitLab capabilities to customer needs across the full lifecycle
• Own the technical evaluation process as the Directly Responsible Individual, design solutions, manage POC/POV, workshop design, and contribute to tenders, audits, and value stream assessments
• Collaborate with New Business Account Executives and regional sales teams to shape and execute account strategies for new acquisitions and expansion
• Build and deepen relationships with technical practitioners and business leaders to guide digital transformation and develop GitLab advocates
• Advise customers on modern software development, CI/CD, security, and cloud practices to improve ROI
• Serve as the voice of the customer to Product Management, Engineering, Sales, and Marketing with feedback and competitive insights
• Maintain and extend technical expertise in GitLab, DevSecOps, AI, and cloud technologies; create reusable collateral and guidance
• Invest in personal growth and knowledge sharing to continuously improve the Solutions Architect team

Key requirements

• Experience in technical pre-sales, consulting, or similar roles guiding solution design and evaluation
• Proficiency with end-to-end software development lifecycle and modern DevSecOps practices
• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms
• Practical knowledge of cloud computing concepts and deployment, security, and operations options
• Ability to lead technical evaluations (POC/POV), contribute to tenders or audits, and design/run workshops
• Clear technical communication and presentation skills for practitioners to senior decision makers
• Ability to build trusted relationships and advocate for the customer with internal teams
• Motivation for ongoing professional development and expanding GitLab platform expertise

• Empathy and active listening
• Relationship building and stakeholder management
• Strategic thinking and customer advocacy
• GitLab platform expertise
• CI/CD pipelines and automation
• Cloud technologies and security practices

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