As a L2 SOC Analyst at NCC Group, you join a 24/7 global Security Operations Centre to monitor, detect, and respond to cyber threats. You’ll work with the Unified Cyber Platform and Microsoft/Splunk tools to analyse alerts and support clients. The role combines hands-on detection with escalation and guidance to junior staff, shaping robust incident response. You will contribute to SOC process improvements and deliver value-driven security services to customers.
Pay / Benefits
Flexible Working
25 days holiday + bank holidays
Medicash & Critical Illness Scheme
Pension, Life Assurance, and Share Save Scheme
Volunteer opportunities
Green Car Scheme
Responsibilities
Monitor global systems for threats, vulnerabilities and indicators of compromise
Analyse security alerts using UCP and underlying detection platform
Provide incident remediation and prevention guidance to customers
Document and follow security monitoring procedures
Deliver customer service that exceeds expectations
Initiate escalation to counteract threats and threat actors
Compile and review service-focused reports
Act as escalation point for junior team members and mentor where needed
Contribute to continuous improvement of SOC procedures and documentation
Perform other SOC duties as assigned
Key requirements
Practical experience with security and networking tools such as Microsoft XDR (Sentinel, Defender) and Splunk Enterprise/Cloud/Enterprise Security
Strong understanding of network protocols, endpoint detection, and digital forensics
In-depth knowledge of Windows and Linux operating systems
Hands-on experience analysing common security incidents and supporting endpoint security
Ability to remain calm and effective during high-pressure and sensitive security situations
Customer service orientation
Mentoring and leadership capability
Calmness under pressure and composure in high-stress situations
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