In this role you own the Local Area Network platform for HMRC, shaping its vision, roadmap and delivery across offices nationwide. You’ll operate as a product-led leader, aligning platform standards with business needs and technical realities to improve reliability, security and user experience. You will collaborate across architecture, engineering, service management and suppliers, driving standardisation and continuous improvement. This is a high-impact opportunity to evolve LAN services at scale.
Pay / Benefits
Civil Service Pension scheme contributions
Flexible and Hybrid Working policies
Generous leave allowance (25–30 days)
Coaching and development
Family friendly policies
Salary £58,541–£64,624 per year
Responsibilities
Define and evolve a clear LAN platform vision and roadmap aligned to priorities and user needs
Treat LAN as a product-led service and prioritise work based on value, resilience, security and impact
Communicate platform value and constraints to technical and non-technical stakeholders
Drive standardisation and simplification across the LAN estate to improve consistency
Own end-to-end LAN platform lifecycle including backlog, risks and improvements
Coordinate delivery with internal teams and strategic suppliers with clear ownership and dependencies
Shape LAN standards and patterns for switching, wireless, site connectivity and resilience
Ensure site-based changes align with the platform direction and design principles
Advocate for the platform and maintain visibility of priorities and constraints across the organisation
Identify opportunities for automation and improved operational control across LAN services
Key requirements
Experience owning or leading enterprise LAN or campus network platforms in a large organisation
Strong understanding of LAN technologies (switching, wireless, access networks, site connectivity) and performance
Ability to define roadmaps, backlogs and prioritise by business value and user needs
Proven ability to lead through influence in multi-disciplinary and supplier-led environments
Experience balancing operational stability with continuous improvement across a distributed estate
Experience with platform lifecycle management including demand, risks, and improvement activity
Strong stakeholder management and ability to communicate with senior/non-technical audiences
Experience in a multi-supplier environment and delivering service outcomes
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