As Senior Account Executive, you will own revenue growth and retention for a portfolio of 150+ gallery partners, coordinating cross-product solutions across Artsy and Artnet. You will navigate complex negotiations, upsell, and expansion opportunities while maintaining strong partner relationships and data hygiene in Salesforce. You’ll work closely with cross-functional teams to ensure a seamless partner experience and contribute to a collaborative, high-performing culture. This role offers the chance to shape how galleries derive value from multi-product offerings and to operate at scale in a dynamic, tech-enabled environment.
Pay / Benefits
competitive salary and equity
flexible time off
comprehensive healthcare and benefits
professional development and mentoring
open feedback culture
Arts ecosystem and events participation
Responsibilities
Own retention and revenue growth for a portfolio of 150+ gallery partners, managing renewals, upsells, and expansions to hit quarterly targets
Sell bundles and multi-product solutions across Artsy and Artnet, including new products as they launch
Develop deep understanding of each gallery’s business and use consultative discovery to tailor solutions
Lead complex commercial negotiations, handling pricing objections and renewals while protecting revenue goals
Identify and mitigate revenue risk by seeking growth opportunities elsewhere in the portfolio
Strategically segment and prioritize accounts based on potential and needs
Manage high volume of client requests and deliverables, including ad placements, with strong organization
Maintain accurate pipeline activity and revenue forecasts in Salesforce with high data hygiene
Leverage Looker, AI, and automation to boost efficiency and enable personalized client interactions
Plan ahead several quarters to anticipate renewal challenges and risks, developing proactive strategies
Build cross-functional relationships to ensure seamless delivery of products and an excellent partner experience
Share best practices and lessons learned to support peers and foster a collaborative team culture
Key requirements
Business fluency in English & French; ability to lead commercial conversations in both languages
5+ years in B2B account management or sales with a track record of retention, renewal, and expansion
Commercially minded owner of a portfolio with proactive revenue management
Confident, consultative negotiator who can address objections while preserving client relationships
Highly organized and detail-oriented with capacity to manage a large portfolio and time-sensitive deliverables
Experience in Salesforce or a comparable CRM with focus on data hygiene and forecasting
Proficient with AI and automation tools to boost productivity without sacrificing personalized engagement
Experience selling multiple products or solutions to existing customers with cross-selling potential
Strategic, data-driven mindset for prioritizing opportunities and resource allocation
Comfortable engaging with senior clients, challenging assumptions when needed, and building trust
Collaborative, ego-free team player who shares knowledge and supports peers
Based in London with ability to work from the office at least three days per week
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