In this senior role, you define the vision and strategy for onboarding, checkout and My Account to improve customer experience, drive conversion and revenue. You lead multiple teams toward a shared product direction, turning research and data into priorities. You’ll shape experimentation and AI opportunities to reduce effort and enhance digital journeys, working across Product, Tech, UX and Commercial functions. This is a high-impact role at a growing ecommerce business with a focus on measurable outcomes and cross-functional leadership.
Pay / Benefits
Flexible, hybrid working model
30 days holiday + bank holidays
LinkedIn learning access
10,000 flexible benefits allowance
Bonus potential (performance and business-related)
Up to 25% discount on Very.co.uk
Responsibilities
Set vision, strategy and measurable outcomes for onboarding, checkout and My Account
Lead, coach and develop Product Leaders
Translate customer research and commercial data into prioritized product work
Embed experimentation, optimization and learning into decision-making
Explore practical AI applications to improve digital experiences
Align Product, Technology, UX, Analytics, Commercial and Trading around shared outcomes
Build investment cases and represent the portfolio to senior leadership
Key requirements
Significant product leadership experience in a large ecommerce or digital business
Experience leading and developing Product Owners
Track record of defining product strategy and delivering measurable outcomes
Deep knowledge of digital customer journeys, conversion and ecommerce performance
Experience with experimentation, optimization, personalisation and analytics
Practical understanding of how AI can improve ecommerce or product development
Ability to influence senior stakeholders and create cross-team alignment
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