In this role, you manage renewals for a defined set of strategic accounts to secure recurring revenue and support new sales within those accounts. You coordinate with internal teams to meet client needs and drive successful renewals. You’ll analyze risk, oversee pricing to invoicing, and ensure product utilization and customer training. You’ll work cross-functionally to identify expansion opportunities and maintain accurate client data to sustain growth.
Pay / Benefits
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Insurance Plans
Wellness Resources
Education Benefits
Responsibilities
Own the renewal plan for assigned strategic accounts and drive retention
Provide monthly risk-focused renewal updates with strategies to turnaround high-risk accounts
Coordinate customer training and product utilization through the Product Training Specialist team
Oversee the full renewal lifecycle: pricing, contracting, invoicing, and proactive client support
Support new sales into existing accounts to maximize client ROI
Identify opportunities for increased revenue within accounts and collaborate with sales for follow-through
Maintain accurate client records in company systems
Key requirements
Min 2-4 years of proven success in customer engagement or sales
Exceptional written and verbal communication skills
Proven ability to multi-task and meet tight deadlines in a fast-paced environment
Excellent project management and organizational skills with attention to detail
Proficient in Microsoft Office suite & Google Drive
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