Quality & Compliance Manager

Overview

In this role you will oversee quality, clinical governance and regulatory compliance across a portfolio of care homes. You’ll conduct audits, support managers with practical improvements, and ensure learning from incidents and safeguarding matters. You will help maintain inspection readiness and report on quality performance and risks. This is a nurse-qualified leadership position that drives person-centred care improvements across sites, with regular travel.

Responsibilities

• Monitor quality, clinical governance and regulatory compliance across the homes
• Carry out audits and service reviews to identify risks and agree improvement plans
• Support home managers to strengthen care standards and embed sustainable improvements
• Review incidents, safeguarding concerns and clinical practice to identify learning and prevent recurrence
• Support inspection readiness and follow through on improvement actions
• Provide clear reporting on quality performance, risks and progress

Key requirements

• Nursing qualification and current NMC registration
• Strong knowledge of CQC requirements and clinical governance in care homes
• Experience in quality assurance, compliance or care home leadership
• Ideally previous experience as a Home Manager
• Ability to challenge poor practice constructively and support teams to improve
• Willingness to travel regularly across homes in the North and South

• Effective communication
• Leadership and people management
• Collaboration and teamwork
• Quality assurance and governance
• Regulatory compliance (CQC)
• Audits and service reviews

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