Associate Director, Strategy & Operations - CEO Office

Overview

In this role, you work directly with Airwallex’s leadership to shape global strategy and execution. You’ll drive high-impact initiatives across international expansion, regulatory infrastructure, operating-model design, and AI-enabled transformation. The position sits in the CEO Office, a small, high-trust team solving complex, cross-functional problems during rapid growth. You’ll influence decisions at the executive level and help scale products, markets, and operations. This is a unique chance to impact the company’s global scale and strategic direction.

Responsibilities

• Frame and solve high-priority strategic problems for the company
• Drive alignment and move initiatives from idea to outcome across functions
• Scale new products and business lines globally
• Lead international expansion and market-entry strategy
• Oversee regulatory and banking infrastructure initiatives
• Design organisational effectiveness and operating models
• Accelerate commercial opportunities and go-to-market execution
• Evaluate M&A opportunities and post-merger integration
• Lead AI-enabled operational transformation
• Coordinate cross-functional strategic initiatives aligned to company priorities
• Collaborate with senior leaders across product, engineering, finance, commercial, legal, operations, and regional teams

Key requirements

• Proven experience in top-tier consulting, high-growth tech companies, investing, strategic finance, or similar high-performance environments
• Demonstrated track record of leading complex cross-functional initiatives and driving measurable outcomes
• Exceptional problem-solving and structured thinking abilities
• Strong executive communication skills with the ability to synthesize complex topics clearly
• Ability to operate in fast-moving, ambiguous environments with high ownership and accountability
• Strong stakeholder management and influencing skills across seniority levels and functions
• High degree of commercial judgment and operational pragmatism
• Bachelor’s degree or equivalent practical experience

• Intellectually curious
• Structured thinking
• Execution-oriented
• Data analysis and business modeling capabilities
• Experience with AI-enabled transformation
• Understanding of regulatory and banking infrastructure

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